Frequently Asked Questions About the
Hoya Honors Program

Q: What is my password?
A: In order for an account to retrieve their password, the practice owner must call the HOYA Honors Program number: 1-800-306-1582.

Q: What is my user name?
A: Your user name is going to be your account number.

Q: How often are my points uploaded.
A: Points are awarded daily from all invoiced jobs.

Q: When does the program end?
A: The program runs for one year beginning 4-1 and runs through 3-31. Accounts have two months after the program ends to spend their points.

Q: What happens to the points not spent?
A: If an account does not spend their points by the deadline, the points are lost. Points will not be rolled over to the new program.